Four star, my foot
When I made the hotel arrangements for this so-called "four star resort" for Worlds, I agreed that, should the need arise, the two 2-bedroom rooms we have would move into two 1-bedroom rooms, with the additional persons sleeping on the sofabed or a hotel-provided-at-no-fee rollaway bed. From the pictures on the website, the place looked roomy and cushy enough that, well, even if we did, we'd be moving for the night before the finals only, so, hey, no problem.
Several days ago, Lynelle stopped by the room and said, as per our agreement, you need to reduce rooms. To me, that meant reduce from a two bedroom to a 1-bedroom as agreed.
To her, that meant move from two 2-bedrooms into 1 2-bedroom, since weren't most of our people leaving on Saturday anyway, and, oh, could those two 1-bedrooms that I also reserved, could they move into one 2-bedroom.
Except only one person was leaving on Saturday. And the two 1-bedroom families each had infant children. My original reservation for four rooms was dropping to two rooms, and this "four star resort" was asking us, pushing us, to having seven people in one room with two bedrooms and one toliet.
I'm glad Brynne was around.
After the disaster of confusion, negotiation, and foot-dragging (oh, and a shoulder breaking by Mark), Brynne put on her hard-ass persona and gave Lynelle a one-two about moving all the rooms around. She, Megan and Katie managed to keep all of our rooms, the latter by refusing to move in the first place.
My favorite part of the whole disaster (if disasters can have favorite parts) is Mark's, statement, "I know you think what you're offering is a good deal, but it's not," directly to Lynelle, words for some reason I couldn't say.
I should probably find my notes on this issue, instead of summarizing from memory. The event was so disastrous it makes my blood pressure rise thinking about it, so maybe just spewing will be sufficient. Regardless, I think I can mark this down as another reason why it's very unlikely Kris and I will ever bother to come to Australia again.