Gah. It's the ninth of November and I've barely posted anything this month. What a disaster, as I try to catch up on all the posts that I've written but not published, or outlined but not written, or what have you. I hate posts that say, "Uh, duh, sorry I haven't written, so I'll just write about not having written." Stupid crap. No one likes to read that.
The good news for today, aside from the fact I'm actually writing, which is always a good thing, I think, is that we finally fired an impossible client today.
The client is one who has been with us for a while now. Despite our best efforts, and that's my effort, Doyle's effort and Mike's effort, we weren't able to keep the client's projects from heading into scope expansion and feature creep. We thought we'd learned our lesson with the first part of the project, and explicitly spelled out what we were going to do in the second part of the project, and hopefully make back some of that loss. I'm not sure why we thought we would able to correct the failing relationship and management this way, we weren't.
Finally, I just started saying no. Any idea how hard saying no is for me? It's hard.
So, we told the client we were done. We wouldn't be continuing working on his projects. I can't believe how much relief I felt at this. However, I'll believe it when the project is actually transferred away.