Skin so thick it's callused.

I know that developing a website is difficult. I know I do it well. But sometimes, just sometimes, I wish some people would just fuck off.

Being on the webmaster mailing list, I get the full list of "I need help" emails. Some are okay: they ask for help without being aggressive, whiny or overbearing. Others are rude, accusatory and hostile.

In the latter cases, I'm becoming better at the diplomatic response that's usually something like, "Yeah, well, with the limited time and resources we have, we're not spending $1000 in man hours to fix a bug that only 10 people out of 100000 experience." Much nicer than that, of course.

Thicker skin is what I need. Thicker skin. Somehow, this has always been a criticism of me in various yearly reviews, up until VA. So, I'm inclined to think the skin is getting thicker.

Having a problem with this website? Go screw yourself.

Ah..... I feel much better.