http://rosenfeldmedia.com/books/practical-empathy/

I bought this book almost immediately after it was published. As someone who has been told time and time again that I lack tact, I dove into this book with abandon and joyous expectation that this book would help me be more aware of the people around me, their motivations, their stories, their expectations, their fears and hopes. My desire was to learn to be empathetic. For the first six chapters of this book, however, I was fairly disappointed in this book. Pretty much the only thing I got out of said first six chapters was the correction that one is not empathetic, but rather one has empathy. Empathy is something that is developed, and, oh, boy, I was thinking this was not the book to teach me how to develop it. This was not the book for me.

To start, the first three (of nine total) chapters are introduction to developing empathy. I was so confused by the lack of anything useful in the first three chapters that I figured I missed something, something so fundamental that it would be obvious on a second pass.

So, I read the first three chapters again.

Nope.

It's three chapters of why I want to buy this book. I already bought the book. I am already reading the book. Tell me how to start this journey, push me down this path to empathy already. I don't need more convincing, just go already. The first three chapters could have been condensed into one introductory chapter.

Okay, so along chapter four, I have more than just the proper definition of empathy. Good. Let's go.

Right into formal listening sessions.

Uh... What?